App Privacy admin February 6, 2020
Privacy Policy

Effective Date: 8 July 2025 | Last Updated: 8 July 2025

SkillsFile Ltd (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the SkillsFile mobile application and website (the “Service”).

By using the SkillsFile app or website, you agree to the terms of this Privacy Policy.

1. How We Use Your Information

We use the information we collect to:

  • Create and manage your account

  • Provide access to the features of the app

  • Help you store and organise your qualifications and achievements

  • Connect you with employers or job opportunities (when you choose to do so)

  • Respond to support requests or inquiries

  • Monitor and improve app performance and user experience

  • Communicate important updates or service information

2. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

  • With your consent, when you choose to share your profile with an employer or other party

  • With trusted third-party service providers that support our platform (e.g. cloud hosting, email delivery)

  • When required by law, legal process, or governmental request

  • To investigate or prevent fraud, abuse, or other unlawful activities

3. Data Retention

We retain your information as long as your account is active, or as necessary to provide the service. You can request deletion of your account and associated data at any time by contacting us (see Section 10).

4. Data Security

We implement security measures designed to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is completely secure.

5. Your Choices

You can:

  • Update your profile and account settings at any time

  • Delete uploaded documents

  • Request that we delete your account and personal data

  • Opt out of non-essential notifications

To make a request, contact: privacy@skillsfile.co.uk

6. In-App Purchases and Subscriptions
SkillsFile offers auto-renewable subscriptions as part of our service. All payments for subscriptions and in-app purchases are processed securely by Apple via your Apple ID. We do not store or process your payment information on our servers. Subscription management, including cancellations and renewals, is handled through your Apple account settings.
For more information about your rights and responsibilities regarding subscriptions, please review our Terms of Service.
7. Third-Party Services

Our app or website may link to third-party services that are not controlled by us. This policy does not cover those services, and we encourage you to review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date will be updated above. We recommend reviewing it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, you may contact:

SkillsFile Ltd
Enterprise Village
Grimsby, DN31 3AT
United Kingdom
Email: privacy@skillsfile.co.uk

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